Insurance

Davies appoints Paul O’Brien as first group AI CEO

Davies appoints Paul O’Brien as first group AI CEO

technology

By Kenneth Araullo



Professional services firm Davies has appointed Paul O’Brien (pictured above) as the group’s first chief executive of its AI division.

Previously, O’Brien served as Chief Technology Officer of Davies’ Global Solutions division, where he oversaw the development and launch of technology products for the insurance and financial services sectors, as well as other regulated markets.

In this role, he was responsible for leading global technology strategy across several of Davies’ business units, including insurance solutions, consulting, technology solutions and forensic accounting.

In his new role, O’Brien will oversee the deployment of AI across Davis, with a focus on the ethical use of generative AI and expanding its applications into products and services that aim to drive value for the company’s global customer base.

Jane Morrissey, COO of Davies, highlighted the importance of this step in enhancing the company’s AI capabilities.

“At a time when GenAI is rapidly reshaping the business landscape, Davies is proactively positioning itself to lead the way by appointing Paul to this critical role. With a deep understanding of AI and its dynamic applications, Paul is uniquely qualified to improve our internal operations and harness the power of AI to provide our clients with superior services,” said Morrissey.

AI technology continues to disrupt the insurance industry across many facets. Recent insights from Triple-I suggest that this still-expanding technology is well on its way to transforming property and casualty insurance, positioning insurers to play a critical role in promoting ethical AI practices across industries.

Davis’ AI Development

O’Brien will continue his role as CTO in addition to his new AI-focused responsibilities. He will report to Mark Grocott, CEO of Davies’ Global Solutions division, and Morrissey. Morrissey joined Davies last year to lead the company’s global technology and operations functions.

Davies explained that the new role represents an important step in the company’s strategy to harness artificial intelligence across all its business operations, including the integration of generative AI technologies.

Davies has invested in a range of AI-powered solutions, including the Lauri claims technology platform, which has reduced processing times for personal injury and credit leasing claims.

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