Penn Mutual Life Insurance Company announced the expansion of its enterprise leadership team with key appointments in operations, distribution and 1847Financial, the company’s national organization for affiliated financial professionals.

Stephen Kennedy (pictured above, left) has joined Penn Mutual as chief operating officer. Kennedy will oversee Penn Mutual’s operations, including servicing and underwriting, to enhance services for financial professionals and policyholders.

He comes from Thrivent, where he served as COO and led initiatives to improve customer satisfaction and financial career satisfaction. Kennedy has more than three decades of experience in the financial sector, including senior positions at Allianz and AIG American General.

“It is clear that Penn Mutual has a strong customer service orientation, rooted in the core values ​​of operating with integrity, building relationships and delivering on promises. These values ​​will guide our teams in our continued focus on achieving operational excellence,” Kennedy said.

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Meanwhile, Jennifer Dorfmeister (pictured above, center) has been promoted to chief distribution officer. She will continue to lead the Independence Financial Network and will now oversee the full marketing and distribution of Penn Mutual’s life insurance and annuity products for independent financial professionals.

Dorfmeister has more than 20 years of experience in the life insurance industry and has been with Penn Mutual for the past eight years. The company claimed that its efforts strengthened strategic distribution relationships and expanded its advanced national sales support team.

Finally, Heather Nagengast (pictured above, right) has been promoted to the organization’s leadership team as President of 1847Financial. 1847Financial offers affiliated financial professionals a range of solutions and services in life insurance and wealth management, along with resources in business development, sales, practice management, and marketing.

Nagengast’s responsibilities now include the Hornor, Townsend & Kent (HTK) alignment within 1847 Financial. She joined Penn Mutual in 2022 and has since helped transform the affiliate distribution model.

Dave O’Malley, Chairman, President and CEO of Penn Mutual, welcomed the new appointments.

“With high-level leadership across our organization, we are well positioned for continued success in delivering products and services to best support our financial professionals and policyholders,” O’Malley said.

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